Privacy Policy

Gideon Clark Media e.U. Bergmillergasse 6 A-1140 Vienna, Austria Firmenbuchnummer: FN 496389 i

Last Updated: November 19, 2024

1. Introduction

This Privacy Policy explains how Gideon Clark Media e.U. (“we,” “us,” or “our”) collects, uses, and protects your personal information. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

2.1 Personal Information

We collect:

  • Name and email address
  • Billing information
  • Contact information
  • Account login details
  • Purchase history
  • Course progress and completion data

2.2 Usage Information

We automatically collect:

  • IP address
  • Browser type
  • Device information
  • Log data
  • Course interaction data
  • Website usage statistics

3. How We Use Your Information

3.1 Primary Uses

We use your information to:

  • Provide our services
  • Process payments
  • Send order confirmations
  • Deliver course content
  • Provide customer support
  • Send important updates about our services

3.2 Additional Uses

With your consent, we may use your information to:

  • Send marketing communications
  • Improve our services
  • Analyze usage patterns
  • Customize content

4. Legal Basis for Processing

We process your data based on:

  • Contract fulfillment (service delivery)
  • Legal obligations
  • Legitimate business interests
  • Your consent (for marketing)

5. Data Sharing and Third Parties

5.1 Service Providers

We share data with trusted service providers for:

  • Payment processing
  • Course hosting
  • Email communication
  • Analytics

5.2 Legal Requirements

We may disclose information:

  • To comply with legal obligations
  • To protect our rights
  • To prevent fraud

6. Data Security

We implement appropriate security measures to protect your data:

  • Secure servers
  • Encryption
  • Access controls
  • Regular security assessments

7. Data Retention

We retain your data:

  • While your account is active
  • As required by law
  • For legitimate business purposes

8. Your Rights Under GDPR

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Data portability
  • Withdraw consent
  • Object to processing

9. International Data Transfers

If we transfer data outside the EU/EEA, we ensure:

  • Adequate safeguards
  • Appropriate security measures
  • Compliance with data protection laws

10. Marketing Communications

10.1 Consent

We only send marketing emails with your explicit consent.

10.2 Opting Out

You can unsubscribe at any time:

11. Changes to Privacy Policy

We may update this policy occasionally. We will notify you of significant changes through:

  • Email notification
  • Website notice
  • Platform announcement

12. Contact Information

For privacy-related inquiries:

13. Data Protection Authority

You have the right to lodge a complaint with the Austrian Data Protection Authority: Österreichische Datenschutzbehörde Barichgasse 40-42 1030 Vienna Austria

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